TENAGA NASIONAL BERHAD FORMS STRATEGIC ALLIANCE WITH TRILLIANT TO SUPPORT INNOVATION AND GROWTH PLANS

Robust partnership supports one of the region’s largest smart meter deployments and brings market innovators together to deliver innovative smart grid and IoT solutions

RALEIGH, N.C. - (May 23, 2017) – Trilliant and Tenaga Nasional Berhad (TNB) have formed a strategic partnership to support TNB’s nationwide plan for smart meter deployment, along with a joint go-to market strategy to drive innovation and deliver transformative smart communications solutions to utilities across Asia Pacific and other select regions. This approach, steered by multiple market dynamics, could change the way utilities and technology companies collaborate.

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TRILLIANT AND EVNHCMC SHOWCASED SMART ENERGY COMMUNICATIONS INNOVATION AT SAIGON HI-TECH PARK

Results of Vietnam’s first AMI network project and a preview of advanced street lighting network technology were featured during this one-day event

Raleigh, N.C. - (May 22, 2017) – Trilliant, a global provider of IoT and smart energy communications solutions, together with Ho Chi Minh Power Corporation (EVNHCMC) showcased the successful pilot of the nation’s first smart communications network at Saigon Hi-Tech Park (SHTP) on April 20, 2017.

Saigon Hi-Tech Park is a $1.5 billion business park and is the centerpiece of Vietnam’s bid to make Ho Chi Minh City the Silicon Valley of the Pacific. The event, led by the U.S. Commercial Service department and sponsored by the Ho Chi Minh City (HCMC) People’s Committee, SHTP and Dragon Capital, hosted more than sixty international corporations who saw firsthand the results and future possibilities of the country’s first smart city communications network.

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BROOKS UTILITY PRODUCTS MOVING TO EXPANDED FACILITY IN NOVI, MICHIGAN

FARMINGTON HILLS, Mich. - (May 17, 2017) – Brooks Utility Products, a supplier of electric metering products for the utility industry for 144 years, is relocating its headquarters and manufacturing operations from Farmington Hills to a new, larger and upgraded facility in Novi, Michigan.

While the new location is only three miles away from the current one, it is 40 percent larger, allowing Brooks to serve all customers more efficiently. The increased space will allow the company to produce new products for current and future markets through the expansion of their engineering test lab and product development area.

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TRILLIANT NETWORKS AND HO CHI MINH POWER CORPORATION COMPLETE PILOT OF VIETNAM’S FIRST SMART CITY COMMUNICATIONS PLATFORM

Completion of pilot project at Saigon Hi-Tech Park positions EVNHCMC to meet country’s growing energy demands

Raleigh, N.C. – (May 17, 2017) – Trilliant Networks, a global provider of IoT and smart energy solutions, together with Ho Chi Minh Power Corporation (EVNHCMC) have successfully completed the pilot of Vietnam’s first smart city communications platform. The platform serves as a foundational step in EVN’s commitment to advancing efficiency, reliability and affordability of energy for their customers.

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FOUR COUNTY EMC UPDATES CUSTOMER SERVICE PORTAL, INTERACTIVE VOICE RESPONSE SYSTEM AND CALL CENTER WITH NEW SOFTWARE TO IMPROVE CUSTOMER SERVICE

 North Carolina co-op restructures way members can make payment arrangements, using rules engine to reduce communications obstacles 

ATLANTA – May 16, 2017 – Four County Electric Membership Corporation, an electric cooperative based in Burgaw, North Carolina, integrated their customer service portal, interactive voice response (IVR) system and customer representative call center in June 2015 with SEDC’s Automated Business Rules Engine to provide members with 24/7 access to their accounts and a more streamlined, convenient way to make payment arrangements. Nearly two years later, the tool has proven vital to managing the challenges of a retiring workforce and managing payment plans for members affected by ongoing regional economic challenges.

 

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